Secure customer access

Securing the customer portal

You are running a portal, where customers can access sensible data. This could be a stock exchange trading platform, a high value gaming platform or a portal to register medical data resulting from some kind of field tests or medical studies.

Using only a password would not be secure enough and would not offer enough protection for the sensitive data handled on this platform. A second factor

  • that allows you to more reliably identify the user and
  • makes it more difficult for an attacker to obtain access data, for example through phishing or
  • steal a password database,

can sustainably increase the protection of sensitive customer data.

But your customers, the users of the portal, are spread all over Germany or even worldwide.
I.e., a second factor must be selected here that can be easily but also reliably distributed to the users, whereby this factor must not already be compromised during the distribution process.
Authentication with two factors must run reliably, as

  • different computer systems can be present on the user side and
  • you want to keep support requests low with the large and distributed user base.

NetKnights helps you to define processes and choose the products and authentication devices accordingly. For example, there are one-time password (OTP) systems, as these function independently of the user’s terminal device. Smartdisplayer cardscan be easily sent in normal letter mail.

Using privacyIDEA you can get a management system, that can be included flexibly into your work flows and which gives you the freedom to choose from a large number of different OTP token types.

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